WiFi connected but no Internet: Start with the router

WiFi connected but no Internet: Start with the router

It’s often a confusing and frustrating moment when you’re connected to WiFi but not to the Internet. Over the past few years, we have all encountered the “WiFi connected but no Internet” error, but unfortunately, there is no single solution to fix this. In many cases, it is due to changes in the settings of your operating system or the router, but the cause may not always be so apparent. This means you’ll have to try different  fixes to identify the right one. Here are some tested options that’ll fix the WiFi connected but no Internet error.

If your router and modem are separate, restart both.
  • Turn off both of them
  • Wait for 30 seconds
  • Turn on the modem and one minute later turn on the router.
  • Wait for a few minutes and check.
This simple solution will fix many small issues in your router.

Problem with the Internet connection


Sometimes, the WiFi connected but no Internet error may be with the Internet connection and not with any device. It could be due to broken cables, service disruptions, or just about anything else that’s not within your control.
That said, it’s important to know if the problem lies with your Internet provider. For this, check if the “Internet” light on the modem is working. Ideally, the power and DSL lights should be turned on. Also, ensure there’s nothing unusual, such as the constant flickering of lights.
If the lights are not on or if you see flickering lights, contact your Internet service provider right away.

Problem with your device

When other devices are able to access the Internet through your WiFi, the problem lies with your device and its WiFi adapter.

As a first step, restart your device and see if that fixes the problem. As with the router, network and software problems often get fixed automatically with a simple restart.
If that doesn’t fix your problem, here’s what you can do.
  • Right-click on the network icon in your task tray at the bottom right-hand corner. Click on “troubleshoot problems”
  • Windows will attempt to automatically diagnose the problem and will try to fix it for you.
  • If Windows is unable to fix your problem, it will in some cases tell you what the problem is.
You can search for a solution to this problem online or you can ask experts.

DNS cache conflict

A DNS cache stores all recent visits to websites, so it can quickly load the web pages for you.
Typically, when you enter a URL on your browser, the operating system intercepts this URL and looks up in the DNS cache. If your request matches the pages available in the cache, then the operating system takes these pages from the cache instead of downloading from the Internet.
Sometimes, this DNS cache becomes corrupted due to technical glitches or when unauthorized domain names are inserted by third-party software like viruses. Advertisements and banners on some sites also send malicious code to corrupt your DNS cache.
This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. To fix, you have to flush the DNS cache.
To do that,
  • Press Windows + R and type “cmd.” This will open the command prompt.
  • Type the following command and press enter:

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